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Manage First Aid Services and Resources (HLTAID016) | Instruction CPRPlus+ | PNG Training
HLTAID016 Nationally Recognised

Manage First Aid Services and Resources

For workplace first aid coordinators and nominated personnel. Covers assessment of workplace first aid needs, first aid rooms and kits, equipment and records, procedures, resource maintenance, compliance and service review.

Coordinator
role for your workplace’s first aid service
Compliance
records, kits and procedures kept audit-ready
1 day
classroom + workplace application training
Duration
1 training day*
Schedule
Mon–Fri · 8:30 am–4:30 pm
Price
K450.00 per person
Locations
Port Moresby · Lae · Onsite
Audience
First aid coordinators, HSE officers
Unit
HLTAID016
Pricing & booking

Manage First Aid Services and Resources

Group and corporate booking rates are available on request. Pricing may vary according to participant numbers, delivery location, travel and accommodation, equipment requirements and client-specific needs.

K450.00per person
Book Now
Pay online
Manage First Aid Services and Resources HLTAID016
PGK 450.00 per person

Step by step

Setting up and managing your workplace first aid service

1
Assess workplace needs
Risk profile, workforce size and injury history determine what’s required.
2
Set up rooms & kits
Establish appropriate first aid facilities and correctly stocked kits.
3
Appoint & train first aiders
Ensure the right number of staff hold the right courses for their role.
4
Maintain equipment & records
Stock checks, expiry tracking and incident records kept up to date.
5
Establish procedures
Document emergency response plans and communication pathways.
6
Review & audit
Periodically review your service against compliance and changing risk.
7
Improve
Update your service based on incidents, feedback and audit findings.
Learning outcomes

What you will be able to do

Assess first aid needs
Determine what facilities, kits and trained staff your workplace requires.
Set up kits & facilities
Establish compliant first aid rooms and correctly stocked kits.
Coordinate first aiders
Roster and support the right number of trained first aiders.
Maintain records & compliance
Keep incident records, stock checks and certifications up to date.
Develop procedures
Document emergency response plans tailored to your workplace.
Conduct reviews & audits
Check your first aid service remains fit for purpose over time.
Course content

What the course covers

Workplace risk assessment
Assessing first aid needs based on hazards, workforce and injury history.
First aid room & kit standards
Setting up and stocking compliant facilities and kits.
Coordinating & rostering first aiders
Ensuring adequate trained coverage across shifts and sites.
Record-keeping & compliance
Incident records, stock registers and certification tracking.
Procedure development
Writing clear, workable emergency response procedures.
Audit & review processes
Periodically checking your service meets current needs and compliance.
Continuous improvement
Using incidents and feedback to strengthen your service over time.
Course details

Certification & delivery

HLTAID016 — nationally recognised unitA certificate is issued on successful completion of assessment, in line with the issuing RTO’s training and assessment strategy. This unit focuses on coordination and management, not hands-on emergency response skills.
Who should attend

Nominated workplace first aid coordinators, HSE officers and HR/admin staff responsible for managing first aid resources, kits and compliance.

Delivery & assessment

A full day — classroom learning plus workplace application exercises. Ideal for onsite delivery so participants can work directly with your actual first aid room and kit setup.

Common questions

Frequently asked questions

Is this hands-on first aid training too?
No — this unit focuses on coordinating and managing your workplace’s first aid service, kits and compliance. Hands-on emergency response skills are covered in Provide First Aid and related courses.
Who is this course for?
Anyone nominated to coordinate first aid services at their workplace — often an HSE officer, HR staff member or site administrator.
How often should we review our first aid service?
We recommend at least an annual review, or sooner if your workforce, site layout or risk profile changes significantly.
Can this be delivered per-site for multiple locations?
Yes — onsite delivery at each location lets coordinators work directly with their own site’s kits, rooms and procedures.
Does this satisfy workplace compliance requirements?
It builds the skills to manage a compliant first aid service, but specific regulatory obligations depend on your industry — confirm your exact requirements with us or your regulator.
Also available
Provide First Aid
1 day · HLTAID011 · K450
Advanced First Aid
1 day · HLTAID014 · K450
School First Aid
1 day · HLTAID012 · K450

Ready to book Manage First Aid Services and Resources?

Public courses in Port Moresby and Lae. Onsite delivery anywhere in PNG.

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